Shipping Policy

Shipping Policy for Personalized Photo Engraved Bracelets

Thank you for choosing our personalized photo-engraved bracelets! We are committed to ensuring that your order is processed and delivered as smoothly as possible. Below, you’ll find all the details about our shipping policy.

Processing Time

Each bracelet is uniquely crafted with your personalized photo. Please allow 5-7 business days for production after your order has been placed and the photo has been uploaded successfully.

Shipping Information

  • Shipping From: Our bracelets are shipped directly from our trusted supplier in China.

  • Delivery Times: Depending on your location, delivery typically takes:

    • 7-15 business days for most countries.

    • 15-30 business days for remote or rural areas.

Please note that these are estimated delivery times and may vary due to customs processes or other unforeseen delays.

  • Shipping Costs: Shipping costs are calculated at checkout and depend on your location. Free shipping may be available for certain order thresholds or promotions.

Customs and Import Taxes

International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and vary depending on the destination country. Please check your local regulations to avoid surprises.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. This will allow you to monitor your package’s journey until it reaches you.

Important Notes

  • Incorrect Address: Please ensure that your shipping address is entered correctly. We cannot be held responsible for packages delivered to an incorrect address provided by the customer.

  • Order Cancellations: As our products are personalized, cancellations are only accepted within 24 hours of placing the order. Once production has started, the order cannot be canceled or refunded.

  • Lost or Damaged Packages: In the unlikely event that your package is lost or damaged during transit, please contact us immediately with your order details. We will work to resolve the issue promptly.

Contact Us

If you have any questions about shipping or need assistance with your order, please don’t hesitate to contact us at t.dreits@yahoo.com. We’re here to help!